Refunds for merchandise
Refunds are accepted within 30 days with a receipt. Without a receipt, we offer store credit if the return is within 30 days, but we cannot refund to the original credit card.
Refunds for ballons
Latex helium balloons last 8 to 11 hours, or up to 24 hours with treatment for an extra charge. We are not responsible if they don't last as advised. Mylar/foil balloons are guaranteed for 24 hours; if they deteriorate, contact us for a replacement or refund. Although they often last longer, it’s not guaranteed. For best results, get balloons for same-day events.
